Delivery

For Non-furniture/Homeware Items

STANDARD Shipping within Australia (3-7 Days):
Orders up to $50 — $15.00
Orders $51-$100 — $20.00
Orders $101-$149.95 — $25.00
Orders $150-$199.95 — $30.00
Orders $200+ — Free

International Shipping to New Zealand and USA (7-10 business days):
Orders up to $50 — $20.00
Orders $51-$100 — $25.00
Orders $101-$149.95 — $30.00
Orders $150+ — $35.00

(All prices quoted in AUD and does not include Import duties/taxes)

All orders will be shipped the next business day ( there may be delays during sale periods ) using Australia Post Registered Post.

NB: This service can take longer to some rural areas, especially WA. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected.
Delivery times depend on the speed of Australia Post, the above mentioned time frame is a general guide

Your order can be tracked on Australia Post’s online system using the tracking information provided at time of order.

For Furniture/Homeware Items

No PO Box delivery

** EXTRA FREIGHT chargeable on furniture items during in sale times applicable $10.00 per unit extra to the freight rates above. The “Extra Freight” is calculated together in the Standard Shipping Fee.

Freight on furniture items in non sale times are available by email request (email address below) only.

All orders will be shipped asap and delivered in 2-7 business days ( there may be delays during sale periods ) using Direct Freight Express.

Due to the volume of orders we are unable to give an ETA. There must be someone at delivery address to accept and sign for item/s. Perhaps a work address or home address with someone always present.

If, for any reason, Direct Freight Express is not able to successfully deliver your order they will leave a card with further delivery instructions. In these situations, The Kindred Co Pty Ltd reserves the right to charge you for any additional costs incurred (e.g. redelivery, shipping and storage) or to cancel the sale contract, in which case, we will fully refund you the net amount (i.e. the amount you paid minus shipping and/or storage costs).

We currently shipping to Australia, New Zealand and USA. For other countries please contact us by email online@ebandive.com.au where we will advise shipping cost.

For any questions on delivery times, please send an enquiry by email online@ebandive.com.au.