For Non-furniture/Homeware Items
STANDARD Shipping within Australia (3-7 Days):
Orders up to $50 — $10.00
Orders $51-$100 — $15.00
Orders $101-$149.95 — $20.00
Orders $150-$199.95 — $25.00
Orders $200+ — Free (does not apply to bulky furniture, a Furniture Fee as outlined below will apply at checkout)
International Shipping to New Zealand and USA (7-10 business days):
Orders up to $50 — $16.00
Orders $51-$100 — $20.00
Orders $101-$149.95 — $25.00
Orders $150+ — $30.00
(All prices quoted in AUD and does not include Import duties/taxes)
All orders will be shipped the next business day ( there may be delays during sale periods ) using Australia Post Registered Post.
NB: This service can take longer to some rural areas, especially WA. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected.
Delivery times depend on the speed of Australia Post, the above mentioned time frame is a general guide
Your order can be tracked on Australia Post’s online system using the tracking information provided at time of order.
For Furniture/Homeware Items
No PO Box delivery
** EXTRA FREIGHT chargeable on furniture items during in sale times applicable $20-$30 per item to the freight rates above. The “Extra Freight” is calculated together in the Standard Shipping Fee.
Freight on furniture items in non sale times are available by email request (email address below) only.
All orders will be shipped asap and delivered in 2-7 business days ( there may be delays during sale periods ) using Direct Freight Express – one of our friendly team members will be in touch to arrange a date which best suits to avoid any extra fees for re-delivery.
There must be someone at delivery address to accept and sign for item/s. Perhaps a work address or home address with someone always present.
If, for any reason, Direct Freight Express is not able to successfully deliver your order they will leave a card with further delivery instructions. In these situations, The Kindred Co Pty Ltd reserves the right to charge you for any additional costs incurred (e.g. redelivery, shipping and storage) or to cancel the sale contract, in which case, we will fully refund you the net amount (i.e. the amount you paid minus shipping and/or storage costs).
We currently are shipping to Australia, New Zealand and USA. For other countries please contact us by email email@example.com where we will advise shipping cost.
For any questions on delivery times, please send an enquiry by email firstname.lastname@example.org.